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Plus Messenger FAQ

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Plus Messenger FAQ

Plus Messenger provides quick access to some settings by internal URLs.

Here is the list:

Official Telegram Support
• tg://settings/faq: official Telegram FAQ
• tg://settings/tgsupport: official Telegram support service

Privacy and Security
• tg://settings/privacy: common Privacy and Security settings
• tg://settings/lastseen: last seen settings
• tg://settings/devices: manage a list of devices where current account is logged in

Data and Storage
• tg://settings/storage: cache settings and cleaning
• tg://settings/data: auto downloading / playing

Folders
• tg://settings/folders: folders settings
• tg://settings/managetabs: tabs in forwarding dialog

Translation
• tg://settings/translatelang: change translation language (p2.41)

Other
• tg://settings/proxy: proxy settings
• tg://settings/notifications: notifications
• tg://settings/themes: chats settings
• tg://settings/change_number: change current account phone number
http://t.me/plusmods/keep-alive: Keep-Alive service

Theming
/channel/thememods/0.0: Theming options (App menu > Theming)

Advanced features:
• tg://settings/plusdetails (or just tg://plusdetails): send Plus details
• tg://debugmenu: debug menu

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Plus Messenger FAQ

If you are experiencing connection issues (can not connect, slow speeds, etc.) with Plus Messenger, this can be due to a number of factors.

These can be but are not limited to: extreme load on Telegram’s servers, ISP throttling Telegram, ISP blocking Telegram’s servers, bad network connection, network overloaded (too many people using network at once), Telegram throttling speeds for your connection, your device is slow, etc.

If your ISP is throttling/blocking Telegram, then you can use a proxy to bypass the restriction.

If it is your connection that has issues, we can’t assist. Use a different network and try again.

To check if there is some issue with Telegram DataCenters you can look at this channel. If some of those gifs doesn't load it might mean there is an issue with the connection to that DataCenter.

⚠️ Please note: internet speed does not matter. You can have a 1 Gbps connection, but if your ISP throttles Telegram to 1 Kbps this is the limit for Telegram communications.

Keep in mind, Plus Messenger is simply a Telegram client. You are connecting to Telegram’s servers when you use Plus Messenger. Therefore, connection issues are between you, your ISP, and Telegram themselves.

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Plus Messenger FAQ

Some Android users (i.g. Oppo/Realme/Vivo) reported that their Telegram app auto download media to their gallery.
They already go to the Settings and toggle off the setting as usual but still the media auto-downloaded to their gallery.

How to fix

1️⃣ Open a file manager app (i.g. Amaze File Manager, Solid Explorer). Go to Internal Storage > Telegram > Telegram Audio/Documents/Images/Video

2️⃣ Create a “.nomedia” file using file manager in those folder.

@Telegram #Android #tips

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Plus Messenger FAQ

My emojis look ugly. Plus Messenger shows system emojis instead of Telegram emojis

Disable the Show phone emoji (P0.2) option.
/channel/plusmods/p0.2

You can also toggle the option by long pressing the keyboard icon.

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Plus Messenger FAQ

I can't see formatted texts like bold, italic etc.

Disable Use device font (P0.1) setting in Plus Settings
/channel/plusmods/p0.1

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Plus Messenger FAQ

How do I delete my account?

Only delete your account if you no longer want to use Telegram. You may not be able to sign up again immediately.

To delete your account, go to this page:
https://telegram.org/deactivate

• It is easier if you use a non-mobile browser.
• Open the link (not by in-app browser but in separated app!) and log in.
• Telegram will send the login code in a private message (not SMS).

See this guide for details:
https://telegra.ph/delete-telegram-account-FAQ

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Plus Messenger FAQ

Where can I get support for Plus Messenger?

🇬🇧 English/international group
@plusmsgrchat

🇪🇸 Spanish group
@TodoSobrePlusMessenger

🇷🇺 Russian group
@plusmsgrchatru

🇺🇿 Uzbek group
@plusmsgrchatuz

🇮🇷 Farsi group
@plusmsgrchatir

🇸🇦 Arabic group
@plusmsgrarchat


These chats are only for the technical part of the plus messenger, and should remain clear of offtopic messages.

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Plus Messenger FAQ

When Telegram first introduced public chats in March 14, 2016, Iranians and some other countries were banned to join public chats. Telegram is the most popular IM in Iran so there are many spammers from Iran.

Recently Telegram removed this restriction. Iranian users can now join to public chats but In read_only mode,
Which means they can only read the messages of the group, but they can't send any messages.
Iranian users can create public chats with their Iranian numbers, join to the public chats which have Iranian owner and send messages there.

Please pay attention, This restriction is from Telegram only. The admins of the public chats have nothing to do with that and they can not solve this problem.

t.me/plusmsgrir/59

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Plus Messenger FAQ

FOLDERS

Plus Messenger supports‌ Telegram folders. Here are some important notes about folders.

1. Folders settings are available here: App menu » Settings » Chat Folders.

2. Plus Messenger supports both Local folders (you know them as tabs) and Cloud folders. Cloud folders are synchronizing among all your devices and apps. Local folders are displayed only in Plus Messenger where you've added them.
There is "Local folder" label near each local folder. Cloud folders do not have such label.

Recommended folders are displayed on the top of folders settings screen. Plus can recommend both local and cloud folders.
Added folders are displayed in the bottom of this screen. Also both local and cloud folders.

To add new cloud folder please tap "Create New Folder" button in the bottom or "Add" button near recommended cloud folder.
To add local folder tap "Add" near corresponding local folder.

💡 We recommend using cloud folders, not local. They are stored on Telegram servers so you will not lose them on app bug or reinstalling.

3. If you send some chat to Archive and it does not disappear from folder then check that folder settings: archived chats are probably not added to its "Excluded Chats":
- Go to App menu » Settings » Chat Folders
- Tap on needed folder
- Check "Excluded chats' partition.
If there are no "Archived" then tap on "Exclude" button and then on "Archived".

4. If you add cloud folders but they are still not displayed then check if mods Hide tabs/folders and Hide cloud folders are OFF.

5. See more detailed article about folders here: dbsergey/plus-messenger-6-1-1-464d29b8f24d" rel="nofollow">https://medium.com/@dbsergey/plus-messenger-6-1-1-464d29b8f24d

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Plus Messenger FAQ

There are a lot of proxy servers, which can help your telegram app to connect to telegram servers.

Telegram channels:
Proxy list from @tginfo channel
@proxyme
@MTProtoProxies
@MTProxies

Telegram bots:
@vamtlgrm_bot
@mtpro_xyz_bot
@marfabot

You can tune proxy servers settings in your app by link tg://settings/proxy

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Plus Messenger FAQ

Working links are here: /channel/plusmsgrfaq/23

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Plus Messenger FAQ

How to contact Telegram Support?

Settings > Help > Ask a Question > Ask a Volunteer
or
tg://settings/tgsupport

If you can't log in to your account, please use this form:
https://telegram.org/support

Use https://bugs.telegram.org link to report bugs and to give suggestions (only for Telegram platform, not for Plus Messenger!)

Via Twitter
In English 🇬🇧: https://twitter.com/telegram
In Spanish 🇪🇸: https://twitter.com/telegram_es
In Italian 🇮🇹: https://twitter.com/telegram_it
In Korean 🇰🇷: https://twitter.com/telegram_kr
In German 🇩🇪: https://twitter.com/de_telegram
In Arabic 🇦🇪: https://twitter.com/telegram_arabic
In Brazil 🇧🇷: https://twitter.com/telegram_br


Telegram has a special account that can help you with login problems, https://twitter.com/smstelegram. This account is official. Don't be afraid to DM it the number you use for Telegram, they need this info to investigate issues.

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Plus Messenger FAQ

Why don't you add ghost mode feature to Plus Messenger?

Because it againsts Telegram API Terms of Service.

"1.4. It is forbidden to interfere with the basic functionality of Telegram. This includes but is not limited to: making actions on behalf of the user without the user‘s knowledge and consent, preventing self-destructing content from disappearing, preventing last seen and online statuses from being displayed correctly, tampering with the ’read‘ statuses of messages (e.g. implementing a ’ghost mode'), preventing typing statuses from being sent/displayed, etc."

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Plus Messenger FAQ

How to convert my group to supergroup?

To convert a normal group to a supergroup, do any of the following:

• Make the group public.
• Change group chat history visibility.
• Restrict a member.
• Change admin permissions or admin title.
• Activate 'Slow Mode'.
• Link group to a channel.
• Import group chat from other app.

The group will also become supergroup automatically when its members reach 196.


Note:
"The group was upgraded to a supergroup" notification won’t show on Plus Messenger v5.2 and newer.

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Plus Messenger FAQ

Convert a group to supergroup:

/channel/tgbeta/3424

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Plus Messenger FAQ

FAQ NAVIGATION

6
: PLUS SUPPORT GROUPS
7 : SUPERGROUP CONVERSION
8 : DELETE ACCOUNT
9 : GHOST MODE
10 : DEVICE FONT
11 : TELEGRAM SUPPORT
12 : PHONE EMOJI
16 : OPPO GALLERY
18 : PROXY SERVERS
19 : CONNECTION ISSUES
20 : FOLDERS
21 : INTERNAL URLS
22 : ACCOUNT PROTECTION
23 : APP DOWNLOADING
24 : APP CACHE
25 : ARCHIVE
26 : VIDEO CALLS
29 : PRIVACY SETTINGS
30 : VOICE CHAT
32 : TO FIX APP WORKS BAD
33 : GROUP READ RECEIPTS
34 : DATABASE OPTIMIZATION
35 : BUG REPORTS
36 : ANONYMOUS POSTING
37 : CONTENT PROTECTION
38 : PLAYSTORE OUTDATED
39 : FILE ACCESS ISSUES
41 : APPCENTER RECOMMENDED
42 : BLUR IN CHATS
43 : ARCHIVE AND MUTE
45 : BETA TESTING
46 : TELEGRAM PREMIUM
48 : CAN I RESTORE DELETED MESSAGE/GROUP/... ?
49 : SOME WORDS ABOUT SPAM BAN
50 : WHY ARE MY IMAGES SENT WITH LOW QUALITY?
51 : WHY DO NOT I SEE SOME MESSAGES?
52 : I DO NOT GET VERIFICATION CODE
53 : MUTUAL CONTACTS
54 : APP INTERFACE TUNING
55 : LOGIN BY E-MAIL ADDRESS INSTEAD OF PHONE NUMBER

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