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- Our Admins will never PM/DM! Anyone who does is a scammer - Official website: https://trustwallet.com - Subscribe to @trust_announcements ⚠️CS: https://support.trustwallet.com
• If you have noticed any unauthorized transfers of your assets, it may be due to one of the following reasons from this link.
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ask here in the group only and we will answer
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Where can someone report a complaint related to issue
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It have happened before once I updated my app it started reflecting
But this time no way
I have try deleting the app and redownload it still
You can use the chatbot on our website http://support.trustwallet.com/
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Either your network is not working properly with blockchain connections (so interchanging 4g/WiFi/VPN might work), or your very same device is not loading properly (maybe restarting it, rebooting, clearing it, resetting it), or you can reinstall the app.
Those are the things can help you out
The only issue that the balance is not showing is due to a connection error of some kind. Since the issue is only local (aka your device/location), the suggestions given the only you can try
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bc1qrrfaa9cwxt4xqjsyxjdzezqw5jmjjshayme8qk
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I have done that. This is the third time am experiencing this same issue
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Please take your time and read this👇
Remember, Trust Wallet can't be hacked as it is decentralized and non-custodial wallet.
If your assets were transferred without your actions, it is because:
1. You shared your 12 words;
2. You saved your 12 words in a really bad place;
3. Your device is corrupted or #compromised;
4. Someone had physical access to your device;
5. You used a DApp that had access to your private key and you gave the permission to do so. Signing transactions or messages from malicious DApps might authorize transfers of your assets;
6. You entered your recovery phrase on a fake/clone app;
7. You interacted with a scam token built on a scam Smart Contract.
8. You bought a scam multi-signature wallet.
Unfortunately, confirmed transactions on blockchain are irreversible.
What can you do?
Create a new wallet, safely store your new recovery phrase (on paper in multiple places), and forget those assets in your compromised wallet. Or you can complain to your local law enforcement agency.
What can we do?
Nothing at all.
If you would prefer to communicate in russian, please bear in mind that we have a community dedicated for your language: @TrustWallet_RU & @TrustWallet_CIS
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Either your network is not working properly with blockchain connections (so interchanging 4g/WiFi/VPN might work), or your very same device is not loading properly (maybe restarting it, rebooting, clearing it, resetting it), or you can reinstall the app.
Those are the things can help you out
Is there a limit to number of free usdt transactions i can make on BNB smart chain??
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Do not accept any private messages from users or even accounts that look like admins offering help, as they are ALL scammers. Trust Wallet does not offer support of any kind on any social media platform.
👨🏻💻 There's no official support on social media. If you require Customer Support, please submit a ticket directly from within your Trust Wallet app from: Settings >> About >> Support or via web here.
If you would prefer to communicate in russian, please bear in mind that we have a community dedicated for your language: @TrustWallet_RU & @TrustWallet_CIS
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Either your network is not working properly with blockchain connections (so interchanging 4g/WiFi/VPN might work), or your very same device is not loading properly (maybe restarting it, rebooting, clearing it, resetting it), or you can reinstall the app.
Those are the things can help you out
Am having same issues
It's showing on block chain explorer but not showing on my balance
Hello. Our company wants to partner with Trust wallet. How to proceed?
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So do I have to do anything or just wait
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Ok the funds and the balance are shown on the explorer.
What is your app version? (Settings>about)
What's your device model and os?
Can you please share here your BTC address?
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Did you try to reinstall the app?
Did you try to change your connectivity (wifi/4g/VPN...)?