Plus Messenger Support

15 May 2025 15:33

My question is, there is a text on the official Telegram, but there is no text on Plus. It disappears. I don't see it. Most of the text is like this, but the person I sent it to has a text. Of course, not all the text disappears, but some of them disappear with me without anyone deleting them. Please fix this.🙏

Plus Messenger Support

15 May 2025 11:34

Does your phone have option to show/hide the system navigation buttons (3 buttons at the bottom) ?

Plus Messenger Support

15 May 2025 10:21

This is more your devices handling of windows, etc.

Plus Messenger Support

15 May 2025 08:25

Did you enable "hide bottom layout" in Plus channel before opening comments ?

🌙‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‎ .‌‌‎ ‌‌‌‌‌‎ ‌‌‌‌‌‎ ‌‌‌‌‌‎ ‌‌‌‌‌‎ ‌‌‌‌‌‎ ‌‌‌‌‌‎ ‌‌‌‌‌‎ ‌‌‌‌‌‎ ‌‌‏:

v11.9.1.0 (21527) Play Store en
vivo V2027 android 12
ROM: SP1A.210812.003 release-keys
Performance: AVERAGE

Plus Messenger Support

15 May 2025 08:10

I see "code" word in your message. So
1. If you do not get verification code on your phone when trying to log into your account then please read this: /channel/plusmsgrfaq/52.
2. If Plus Messenger asks you to type e-mail on login screen then please read this: /channel/plusmsgrfaq/55

Plus Messenger Support

15 May 2025 07:49

Enable push connection t.me/settings/pushconnection

Plus Messenger Support

15 May 2025 07:45

Buttons are overlapping please fix this

Plus Messenger Support

15 May 2025 07:09

How can i delete my account

Plus Messenger Support

15 May 2025 00:47

From one of the developers of Telegram❗️

Plus Messenger Support

14 May 2025 15:18

Hello
How can i remove a theme that is downloaded and make it default??

Plus Messenger Support

14 May 2025 11:47

Try with beta without restrictions

/channel/plusmsgrupdates/47

Plus Messenger Support

14 May 2025 11:43

I see folder issue in your app. Please read and follow last paragraph from /channel/plusmsgrchat/1557172

Plus Messenger Support

14 May 2025 11:04

Hey @ccrowles, more details about your Android and Plus Messenger version are required.

Please tap the link tg://settings/plusdetails and confirm details sending.

Plus Messenger Support

14 May 2025 09:52

Please check if it occurs in the official Telegram app.

If it is present in the official app, then it is not a Plus problem - please contact Telegram support by clicking here.

If the issue is not present in the official app, then
1. Try to repair Plus Messenger: /channel/plusmsgrfaq/32
2. If it does not work then send bugreport as a message to this group. Please follow the bug reporting guidelines: /channel/plusmsgrfaq/35

Plus Messenger Support

14 May 2025 06:43

Any issue in share contact ? I selected contact after cannot share contact.

Plus Messenger Support

15 May 2025 11:36

Telegram app is newer version than plus, a better comparison would be to try the same version.
If you use telegram from play store then you can easily try the direct version from official telegram android channel

Plus Messenger Support

15 May 2025 10:46

my official telegram app working perfectly fine

Plus Messenger Support

15 May 2025 09:36

Account creation requires using telegram app.
If you have any account problems then you must use telegram app to fix them, after that you can use plus.
For more information about login code problems, read : tginfo.me/faq-en

Plus Messenger Support

15 May 2025 08:22

A solution for a separate problem, like slow opening of chats and delayed notifications.

Plus Messenger Support

15 May 2025 08:10

Hi, I completely deleted my account from the website, but when I try to create a new one, the code is being sent to another device. Please help me with this.

Plus Messenger Support

15 May 2025 07:48

Hey @bpsky, more details about your Android and Plus Messenger version are required.

Please tap the link tg://settings/plusdetails and confirm details sending.

Plus Messenger Support

15 May 2025 07:09

Read about account deleting here: /channel/plusmsgrfaq/8

Plus Messenger Support

15 May 2025 04:16

THX 4 this info 💛

Plus Messenger Support

14 May 2025 15:55

Hi new members 👋 Welcome to Plus Messenger support group!
1. Please read group rules by tapping button below and starting the bot.
2. Please note that you can be muted or banned for rules breach.
3. Please note that dbsergey/Plus_Telegram">Plus Messenger ≠ Telegram. Telegram support is here.

Plus Messenger Support

14 May 2025 15:04

How can I make a group of channels ?

Plus Messenger Support

14 May 2025 11:44

I am ok with my folders as they are and I do not wish to reset them. The in-app folders have nothing to do with my issue (which is about backing up themes in my phone's folders)

Plus Messenger Support

14 May 2025 11:43

v11.9.1.0 (21527) Play Store en
asus ASUS_AI2202 android 14
ROM: UKQ1.230924.001.34.0304.2004.145 release-keys
SD storage
Folders error: true
Push Connection: true
Folders: Cloud 1 Local 4
Performance: HIGH
Cache: 177.7 MB
Database: 67.1 MB
Free: 37.19 GB

Plus Messenger Support

14 May 2025 10:57

For whatever reason I can't backup my current theme now? Only the xml file gets saved.

Plus Messenger Support

14 May 2025 07:18

Hi, can I send here a video with the bug?

Plus Messenger Support

14 May 2025 03:06

Read explanation tginfo.me/user-not-found-by-phone-number-en/