We recommend you create a ticket request here > https://kucoin.zendesk.cloud/hc/en-us/requests/new
Читать полностью…Click the blue link above to see how to sync your authenticator app to the KuCoin server time.
Читать полностью…For incorrect/invalid 2FA code issues, please sync your device's time to our server's time. You may refer to this FAQ as reference: Part 3: Invalid Google 2FA Code.
You may rebind your 2FA if it happens that you have a backup of the recovery code.
Yes, it's called KuCoin sandbox but unfortunately, it's currently under maintenance. See this announcement for more information.
Читать полностью…Then please use it to reach our support team.
Home > Profile > Support > Online Support/Submit a Ticket.
If you're having the same concern, then please proceed to create a ticket request too. https://kucoin.zendesk.cloud/hc/en-us/requests/new
Читать полностью…Please communicate in English so we can address your concern properly, or join other communities that support your native language by typing .communities
Читать полностью…Understood, kindly follow this guide for your assistance. /channel/Kucoin_Exchange/10203601
Читать полностью…Try to click the "Layout" on the upper-right corner beside the "Settings" button and reset your layout to see all of the enabled options.
Читать полностью…i accidentally closed the spot item with a cross and my buy and sell panel disappeared and now i can't buy or sell. How do I get it back? It was next to Open orders - Order history.
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