There is no message on why it failed. Have uploaded the document severally, still the same. Kindly help look into it
Читать полностью…LINK
Price: $12.01
Change: 📈0.17%
High: $12.55
Low: $11.90
Volume: $2,936,217.57
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Aside from that, what was the displayed message on the KYC page of your account? Could you share us a screenshot?
Читать полностью…If you are just new here on KuCoin, you might want to check our Beginner's guide to help you get started and learn more about our platform
Читать полностью…Are you trying to use the price bot? If so, it won't work because it’s not listed on the KuCoin Spot market.
Читать полностью…According to the requirements outlined in the AMPL white paper, and for the safety of your account and assets, deposit, withdrawal, and trading services for Ampleforth (AMPL) may be temporarily suspended from time to time due to the rebase process. We appreciate your understanding and patience during these periods.
Refer on the announcement to understand more: https://www.kucoin.com/announcement/en-kucoin-temporarily-closes-some-services-for-ampleforth-ampl-20240819?utm_source=community_partner_ann
The announcement that I have provided was published prior to the start of the token swap. For now, please keep posted for further updates regarding its completion.
Читать полностью…Why was there no prior notification and what should I do? Can I get my money back?
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Please refer to the information provided by Admin Melanie.
/channel/Kucoin_Exchange/10183844
Please be informed that the mentioned country is not included on KuCoin's KYC-supported country list. Out of respect to the company’s operational requirements, we are only providing KYC service for countries listed on the KYC page to comply with all applicable laws and regulations. Thus, you won't be able to submit for verification process.
Читать полностью…Please directly head over to the KYC page of your account for the precise details why it has failed. https://www.kucoin.com/account/kyc.
Читать полностью…Would I have to download the document, sign it and upload it again?
Can you show me an example of where I should not sign and where I should sign, because I have tried 3 times and every time 3 times I have a problem with that document only.
Thank you for your patience! It seems that your latest application still includes a signature in the "Promisee" section.
As advised by the relevant team, please avoid writing or signing anything in the KuCoin/Promisee section. Instead, provide a handwritten signature on the Promisor page.
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UID-129654980
KuCoin will convert the old ROUTE to new ROUTE at a ratio of 1:33.33 (1 old ROUTE = 33.33 new ROUTE).
Please note:
1. Minimum holding for eligibility: 0.5 ROUTE.
2. The snapshots will include ROUTE balances in Spot accounts (Funding Account + Trading Account).
3. ROUTE tokens that were in pending deposit or withdrawal at the time of the snapshots will not be counted towards your ROUTE balance.
4. After the token swap is completed, the old ROUTE token and ROUTE (ERC20) will no longer be supported on KuCoin.
As indicated on your end, ROUTE is undergoing token swap, hence the services of it are currently unavailable. You may refer to this official notice: https://www.kucoin.com/announcement/en-kucoin-will-support-the-router-protocol-route-mainnet-launch-and-migration-plan-20240816
Читать полностью…What should I do, admin? It can't be sold, it can't be withdrawn, so where do I get my money?
@Zachery_KuCoin @KuCoin_Community_Official3 @Zoey_KuCoin @MelanieWhite